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Hey! It looks like you’re exploring Gorgias vs. Siena. Do you know why only few brands use Siena to automate support?

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Hi! It seems you’re comparing Gorgias and Richpanel. Are AI capabilities important to you?
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Hey! It looks like you’re exploring Gorgias vs. Yuma. Do you know why only few brands use Yuma to automate support?
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","language":"en-US","status":"active","trigger_rule":"{01JBXTM68VDFRBHXD2EMSHGX8Q} && {01JBXTRWRWVPXKB1A4CDJZHXAA}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["/comparison/reamaze"],"id":"01JBXTM68VDFRBHXD2EMSHGX8Q"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JBXTRWRWVPXKB1A4CDJZHXAA"}],"id":"e7f6a4fa-43ed-4d51-8743-b5bfe9c72c54","is_light":false,"created_datetime":"2024-11-05T09:31:22.087848","updated_datetime":"2024-11-06T15:31:19.524911","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] comparison > PerfectBot","description":null,"message_text":"Hey! It looks like you’re exploring Gorgias vs. PerfectBot. Do you know why only few brands use PerfectBot to automate support?","message_html":"
Hey! It looks like you’re exploring Gorgias vs. PerfectBot. Do you know why only few brands use PerfectBot to automate support?
","language":"en-US","status":"active","trigger_rule":"{01JBXV1WBQC33WB5NTAC2V2WY2} && {01JBXV1WBQ7P2MWH5SFFFQK6B7}","attachments":[],"meta":null,"triggers":[{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JBXV1WBQ7P2MWH5SFFFQK6B7"},{"type":"current_url","operator":"contains","value":["/comparison/perfectbot"],"id":"01JBXV1WBQC33WB5NTAC2V2WY2"}],"id":"1680aae1-2f49-4c37-bb1f-92d85e60b1af","is_light":false,"created_datetime":"2024-11-05T09:38:50.533335","updated_datetime":"2024-11-08T10:01:06.305522","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] Helpscout compare","description":null,"message_text":"Just curious πŸ‘‰ Are you currently using Helpscout?","message_html":"
Just curious πŸ‘‰ Are you currently using Helpscout?
","language":"en-US","status":"active","trigger_rule":"{01J6CEPEKJRCZWD29BK7DHPXX3} && {01J6C72M3CNQ2G1D2K5J4RPD85} && {01J6C72M3C4P2QVSNXY5E3V3Q9}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"notContains","value":["docs.gorgias.io"],"id":"01J6CEPEKJRCZWD29BK7DHPXX3"},{"type":"current_url","operator":"contains","value":["gorgias.com/comparison/helpscout"],"id":"01J6C72M3CNQ2G1D2K5J4RPD85"},{"type":"time_spent_on_page","operator":"gt","value":20,"id":"01J6C72M3C4P2QVSNXY5E3V3Q9"}],"id":"33190fae-0814-4090-9823-e85adb4a61dc","is_light":true,"created_datetime":"2024-08-28T10:04:08.641472","updated_datetime":"2025-07-22T09:29:52.928315","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] comparison > Shopify Inbox","description":null,"message_text":"Hey! It looks like you’re comparing Gorgias and Shopify Inbox. Are you currently using Shopify Inbox?\n\nP.S. This is an automated message, but a human will get back to you right away if you respond. πŸ˜‡ Want to give it a try?","message_html":"
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P.S. This is an automated message, but a human will get back to you right away if you respond. πŸ˜‡ Want to give it a try?
","language":"en-US","status":"active","trigger_rule":"{01JBXT3WND0HPKY14NKCC9F85H} && {01JBXT3WNDGXJY5Z4ENY3Y1MGV}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["/comparison/shopify-inbox"],"id":"01JBXT3WND0HPKY14NKCC9F85H"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JBXT3WNDGXJY5Z4ENY3Y1MGV"}],"id":"d2b1c3d9-17e1-4727-b907-92d2165f1204","is_light":false,"created_datetime":"2024-11-05T09:22:27.797842","updated_datetime":"2025-01-15T09:14:37.370882","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] comparison > Zowie","description":null,"message_text":"Hey! It looks like you’re exploring Gorgias vs. Zowie. Do you know the core difference in terms of automating support?\n\nP.S. This is an automated message, but a human will get back to you right away if you respond. πŸ˜‡ Want to give it a try?","message_html":"
Hey! It looks like you’re exploring Gorgias vs. Zowie. Do you know the core difference in terms of automating support?

P.S. This is an automated message, but a human will get back to you right away if you respond. πŸ˜‡ Want to give it a try?
","language":"en-US","status":"active","trigger_rule":"{01JBXTT9HA6W6DNKFHYY0RPYT1} && {01JBXV4CXN2RJ9KMYBT6TABZRX}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["/comparison/zowie"],"id":"01JBXTT9HA6W6DNKFHYY0RPYT1"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JBXV4CXN2RJ9KMYBT6TABZRX"}],"id":"e18c24bd-162d-42ec-99b1-ba4a7c1984c5","is_light":false,"created_datetime":"2024-11-05T09:34:41.874371","updated_datetime":"2024-11-13T13:53:16.193038","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] Enterprise campaign","description":null,"message_text":"Hi there! May I ask which CX tool is your team currently using?","message_html":"
Hi there! May I ask which CX tool is your team currently using?
","language":"en-US","status":"active","trigger_rule":"{01JC0SERY7QQ5SFV6X0YQJX4WR} && {01JC0SF0VC6H8N9H31BXHQ2CKA}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["/enterprise"],"id":"01JC0SERY7QQ5SFV6X0YQJX4WR"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JC0SF0VC6H8N9H31BXHQ2CKA"}],"id":"a6ea8871-73d7-4cd0-8216-4659df2adca0","is_light":false,"created_datetime":"2024-11-06T13:08:29.277163","updated_datetime":"2024-11-15T05:37:43.530983","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":{"start_datetime":"2024-11-07T05:00:00","end_datetime":null,"schedule_rule":"during","custom_schedule":[]}},{"name":"[Website] comparison > Zendesk","description":null,"message_text":"Hi! It looks like you’re comparing Gorgias and Zendesk. Just to confirm, are you an ecommerce brand?","message_html":"
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","language":"en-US","status":"active","trigger_rule":"{01JBH7X7YFEW6NZ9861AQ8KPFT} && {01JBH80GXGP393SAR60K0SY8N3}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["/comparison/zendesk"],"id":"01JBH7X7YFEW6NZ9861AQ8KPFT"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01JBH80GXGP393SAR60K0SY8N3"}],"id":"be1b967d-347f-4c1e-a46d-43a47d778473","is_light":false,"created_datetime":"2024-10-31T12:41:27.754076","updated_datetime":"2024-11-05T09:41:38.755601","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] Coming from emailing to Demo","description":null,"message_text":"Interested in a quick demo call? \n\nBook a time with me here πŸ‘‡ \nhttps://bit.ly/2liYKZZ","message_html":"
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","language":"en-US","status":"active","trigger_rule":"{01J6CSV8Z2JN1YNBTVESP7YET8} && {01J6CSVK6N54892N7W5QBACJGT} && {01J6CSVR4Y5DMQ45G68S8A0CZ2} && {01J6CSVVAFMHQ7Y7CRCJ3PCS3Y} && {01J6CSW48E9Q8A4HJQP3G5PVWF}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["mk"],"id":"01J6CSV8Z2JN1YNBTVESP7YET8"},{"type":"time_spent_on_page","operator":"gt","value":5,"id":"01J6CSVK6N54892N7W5QBACJGT"},{"type":"current_url","operator":"notContains","value":["demo_onboarding"],"id":"01J6CSVR4Y5DMQ45G68S8A0CZ2"},{"type":"current_url","operator":"notContains","value":["docs.gorgias.com"],"id":"01J6CSVVAFMHQ7Y7CRCJ3PCS3Y"},{"type":"current_url","operator":"notContains","value":["welcome.gorgias"],"id":"01J6CSW48E9Q8A4HJQP3G5PVWF"}],"id":"9838cba1-599f-4d02-8d3d-ba86b64d152c","is_light":false,"created_datetime":"2024-08-28T15:32:51.040652","updated_datetime":"2024-09-23T20:56:08.849162","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] Smile blog post","description":null,"message_text":"Not using Gorgias yet? Curious about how we integrate with Smile? \n\nLet's discuss a bit more. You can help yourself on my calendar here πŸ‘‡ \nhttps://bit.ly/2xVYXLT","message_html":"
Not using Gorgias yet? Curious about how we integrate with Smile?

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Great brands are transitioning from Intercom to Gorgias like Stately and Miss Amara to deliver exceptional customer experiences.

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Great brands are transitioning from Help Scout to Gorgias like Craft Gin Club and Timbuk2 to deliver exceptional customer experiences.

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Hey πŸ‘‹

It seems you're interested in Gorgias.
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πŸ‘‰ Interested in joining our partner program?
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Let's discuss a bit more. You can help yourself on my calendar here πŸ‘‡
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Are you looking for a Freshdesk alternative at the moment? πŸ˜€
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Are you looking for a BigCommerce helpdesk at the moment? πŸ˜€
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Great brands are transitioning from Tidio to Gorgias like Valyōu Furniture, Lifepro and Armatura to deliver exceptional customer experiences.

Are you looking for a Tidio alternative at the moment? πŸ˜€
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With Gorgias' Macros, your templates can automatically pull customer information from your store like [Last order number] and trigger auto-actions like [Cancel last order] πŸ’₯

Holler if you have any questions!
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Are you looking for a Zendesk alternative at the moment? πŸ˜€
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Are you looking for a Kustomer alternative at the moment? πŸ˜€
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Let me know if you have any questions about proactive chat campaigns (or any other feature this article mentioned.) You can respond right here in the chat πŸ‘‡

Happy reading!
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Are you looking for a Richpanel alternative at the moment? πŸ˜€
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Let me help you figure that out!
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We help over 10,000 brands like Timbuk2 and Death Wish Coffee to deliver exceptional customer experiences.

Are you looking for a Trengo alternative at the moment? πŸ˜€
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Great brands are transitioning from Gladly to Gorgias like Cariuma to deliver exceptional customer experiences.

Are you looking for a Gladly alternative at the moment? πŸ˜€
","language":"en-US","status":"active","trigger_rule":"{01J6EH5HGBQ13XJ3FM5NJQXNJC} && {01J6EH5YGXM9AF3D10Z4XZQ188} && {01J6EH63PFCTCECMGY5H37J87M} && {01J6EH65ZZ5XTDWSG0BN9WAS43}","attachments":[],"meta":null,"triggers":[{"type":"current_url","operator":"contains","value":["www.gorgias.com"],"id":"01J6EH5HGBQ13XJ3FM5NJQXNJC"},{"type":"time_spent_on_page","operator":"gt","value":15,"id":"01J6EH5YGXM9AF3D10Z4XZQ188"},{"type":"current_url","operator":"contains","value":["dl/competitor-support"],"id":"01J6EH63PFCTCECMGY5H37J87M"},{"type":"current_url","operator":"contains","value":["ajs_prop_keyword=gladly"],"id":"01J6EH65ZZ5XTDWSG0BN9WAS43"}],"id":"4aecf138-9ad5-4737-b98d-8d80bd0b5807","is_light":false,"created_datetime":"2024-08-29T07:39:36.753891","updated_datetime":"2024-08-29T07:39:36.753891","deleted_datetime":null,"variants":[],"ab_group":null,"schedule":null},{"name":"[Website] Integration to Demo","description":null,"message_text":"πŸ€” Looking for a specific integration? \nLet's discuss that on a quick call!\n\nYou can help yourself on my calendar here πŸ‘‡ \nhttps://bit.ly/2xVYXLT","message_html":"
πŸ€” Looking for a specific integration?
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Heya πŸ‘‹ Welcome to the blog!

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